Shipping & Returns

At the moment we only ship our products to European countries 

Delivery time Please allow 3-5 working days for your order to be dispatched. 

Pricing We offer free shipping costs for orders above 50,00.-€

Ordinary shipping to European countries: 2,90.-€

Return policy Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it.

Post your item/s back to:
Jutelaune
C/Angel 27
07703 Mahon, Menorca
Balearic Islands, Spain

Return delivery costs for a change of mind or to exchange a size/size will be the responsibility of the customer.
Return delivery costs for a faulty, or incorrectly supplied item will be the responsibility of jutelaune.

Refunds (if applicable)Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Exchanges (if applicable)We only replace items if they are defective or damaged.
If you need to exchange it for the same item, send us an email at hello@jutelaune.com